IntelliDESK®

We were looking for a Call Answer solution that would work with our Cisco phone system. In order to provide the highest level of service to our clients, it was imperative that we find a software program to help manage our multiple clients. Our environment was growing at an incredible rate so we needed a solution that would not only present the necessary information to the operators, but also be quick to deploy. IntelliDESK has provided us a technology tool that has transformed our main-answering position from a simple answer and transfer function to one that provides fast, efficient and accurate information for call processing," said Angela Lieb, Center Manager and Industry Consultant for the MRP Business Center in Fort Leonard Wood, MO. "IntelliDESK has allowed our Client Service representatives to provide true customer service through the comprehensive directory information and features that are simple to use and easy to learn." The MRP Business Center provides a Class A office environment on Post for military contractors and consultants who support the mission of Fort Leonard Wood, a U.S. Army post in south central Missouri. The Center is located in Building One of the University of Missouri Technology Park, which is owned and managed by the University of Missouri System and the Missouri Department of Economic Development.

Angela Lieb,
Center Manager and Industry Consultant
MRP Business Center in Fort Leonard Wood, MO