SDC Solutions Launches WebSERVICES 5.5 Web-based Directory Access Software
Manchester, NH (January 18, 2006) — SDC Solutions, Inc., a leading provider of mission-critical communications solutions, today announced the release of WebSERVICES 5.5, the latest version of its web-based directory access software.
WebSERVICES is a comprehensive, web-based tool that allows employees to access enterprise directory information without operator assistance. Key features of WebSERVICES include desktop and wireless access to critical directory information and on-call schedules, ability to page and e-mail a contact directly, variable search criteria, multi-location search option, and password protection for security.
This new release includes significant enhancements to the product's usability and ease of configuration. Specific design enhancements include:
• Personalized directory views based on login
• Detailed transaction history log
• Auto suggest search box and advanced search options
• Definable Personal List for easy on-call scheduling
• On-call scheduling by single day, week, weekday, weekend, and month
• Ability to create department schedule templates
• Administration of updates and changes to personal contact information
• Access to a variety of reports including user transactions, pager reassign log, web user rights and web login history
• Ability to retrieve and answer messages taken by the operator group
• Ability to search message text and history
WebSERVICES uses a standard web browser and can be utilized as a stand-alone application or integrated as part of SDC’s Total Call Handling Solution.
About SDC Solutions, Inc.
SDC Solutions, Inc., formerly System Development Company of New Hampshire, is a leading provider of mission-critical communications solutions. Through a robust suite of products, including IntelliDESK® PC-based console, IntelliSPEECH® speech-based auto attendant, WebSERVICES, IPSERVICES, and Event and Emergency Notification, SDC integrates industry standard technologies to provide easy access to centralized directory knowledge, thereby streamlining communications, improving customer service and reducing costs. SDC products can be used together as part of a Total Call Handling Solution, or individually based on a customer’s needs. SDC is known for its superior service, custom development, implementation, training and customer support.
SDC is a Nuance Communications, Inc. (NASDAQ: NUAN) Business Partner and a member of the Avaya (NYSE: AV) DevConnect Program, the Cisco (NASDAQ: CSCO) Technology Developer Program, the NEC Fusion Program, the Nortel Networks (NYSE: NT) Developers Program and the Siemens (NYSE:SI) HiPath Ready Program.
For more information, visit www.sdcsolutions.com.
Contact:
Robin Davis
SDC Solutions, Inc.
rdavis@sdcsolutions.com
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