SDC Solutions releases new version of IntelliSPEECH®
Emergency Notification System
Enhanced ENS application leverages speech recognition to hasten the delivery of critical emergency information and instructions
Manchester, NH — February 28, 2008 — SDC Solutions, a provider of mission-critical communications software, today announced the widespread availability of IntelliSPEECH Emergency Notification System 6.0, a speech-based emergency notification system designed to make critical group communications efficient, reliable and flexible.
IntelliSPEECH ENS utilizes speech recognition to activate emergency launch and messaging. Authorized users can initiate emergency processes from any phone by simply stating a command. By using speech recognition, IntelliSPEECH ENS eliminates the obstacles that can delay emergency notification, such as needing to be onsite during an emergency or needing a computer to initiate processes. System capabilities include sending text messages, placing outbound voice messages, receiving inbound responses and processing data, including the number of responses and estimated times of arrival of responders. All messages are equipped with emergency details and instructions and all launches may be monitored in real-time using a comprehensive web-based tracking tool. Detailed transaction reports are permanently housed for future reference.
According to president and CEO, Joseph Jarnutowski, “Unfortunately, we find ourselves in a world where extraordinary events can happen unexpectedly. SDC is committed to providing a system that will contribute toward the best possible outcome of a potentially devastating event. The best way to accomplish this goal is to provide a notification system that is flexible, easy to use and will deliver the right information to the right people in the most efficient manner.”
IntelliSPEECH ENS can be used alone or as a component of SDC’s comprehensive Event and Emergency Notification solution which also includes IntelliDESK Emergency Processing, Alarms Monitor and IP Notification.
About SDC Solutions
SDC Solutions is a leading provider of mission-critical communications solutions. Through a robust suite of products, including IntelliDESK® PC-based console, IntelliSPEECH® Intelligent Virtual Agent, WebSERVICES web-based directory, IPSERVICES IP-based directory and Event and Emergency Notification, SDC integrates industry standard technologies to provide easy access to centralized directory knowledge. SDC products can be used together as part of a Total Call Handling Solution or individually based on a customer’s needs.
SDC is a Nuance (NASDAQ:NUAN) Business Partner and a member of the Avaya (NYSE:AV) DevConnect Program, the Cisco (NASDAQ:CSCO) Technology Developer Program, the NEC (NIPNY) Fusion Program, the Nortel Networks (NYSE:NT) Developers Program and the Siemens (NYSE:SI) Technology Partner Program. For more information, visit www.sdcsolutions.com.
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