SDC Solutions and Laketec Communications Combine Forces to Deliver Strategic Convergence Solutions

SDC and Laketec enter Business Partner relationship to provide centralized directory-driven communications

Manchester, NH — December 17, 2007 — SDC Solutions, a leading provider of mission-critical communications solutions, today announced their recently executed reseller agreement with Laketec Communications. Under the agreement, Laketec is now an Authorized Platinum SDC Reseller and has added SDC’s industry-leading communications solutions to their portfolio of current offerings. Joseph Roman, Channel Sales Manager for SDC Solutions, stated, "Laketec is a leader in strategic consulting, network assessment and solution delivery which is exactly what SDC looks for in a VAR partnership.” 

SDC’s integrated Total Call Handling Solution helps enterprises streamline communications in order to improve customer service, boost productivity, save lives and reduce costs. SDC’s Comprehensive Database serves as the foundation of the solution. Supporting applications deliver multi-channel access to critical information housed in the database including a comprehensive directory, on-call scheduling, paging, messaging and emergency communications.

The SDC/Laketec relationship is founded upon the long term strategy of developing forward-thinking solutions that solve business challenges and deliver the highest level of customer satisfaction. Adding SDC’s integrated communications solution to Laketec’s product portfolio is a win-win for both companies. SDC stands to benefit from the additional exposure that a top-notch reseller can deliver while Laketec will gain a competitive edge by leveraging SDC’s long standing expertise in CTI, Speech Recognition, Web and IP. The ultimate payoff will occur at the client level where SDC’s applications will further bolster Laketec’s mission of delivering customer and employee satisfaction with voice and data convergence offerings that meet current and future needs.

About Laketec
Laketec is a full service provider of professional services, installation, and maintenance of world class telecommunications solutions.  Founded in 1989, Laketec is the premier Northern Ohio provider of Avaya branded products. By partnering with other value added resellers, such as SDC Solutions, Laketec is positioned to deliver world class solutions along with their proven track record of customer service, second to none. For more information, visit www.laketec.com.

About SDC Solutions
SDC Solutions is a leading provider of mission-critical communications solutions. Through a robust suite of products, including IntelliDESK® PC-based console, IntelliSPEECH® Intelligent Virtual Agent, WebSERVICES web-based directory, IPSERVICES IP-based directory, and Event and Emergency Notification, SDC integrates industry standard technologies to provide easy access to centralized directory knowledge. SDC products can be used together as part of a Total Call Handling Solution or individually based on a customer’s needs.

SDC is a Nuance (NASDAQ:NUAN) Business Partner and a member of the Avaya (NYSE:AV) DevConnect Program, the Cisco (NASDAQ:CSCO) Technology Developer Program, the NEC (NIPNY) Fusion Program, the Nortel Networks (NYSE:NT) Developers Program and the Siemens (NYSE:SI) Technology Partner Program. For more information, visit www.sdcsolutions.com.

 

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