Enhance customer service by making sure operators always have access to the most updated patient information with SDC’s Patient Interface Module (PIM) 

The status of your patients changes rapidly, making it difficult for your operators to track. This can affect your customer service and leads to operator and caller frustration. The PIM receives patient information from your hospital information system and effectively integrates it into IntelliDESK, making it available to operators in real-time. Operators are able to look up patients and confidently forward calls directly from their PC-Based Console, speeding communications and reducing frustration.