IntelliDESK® PC-Based Console
Quick and accurate call handling is imperative to your organization’s success. However, handling a large volume of calls efficiently is difficult without the right tools. IntelliDESK is the right tool to save your business time and money. Designed to improve call handling at the operator’s console, IntelliDESK facilitates single keystroke access to your critical contact information allowing your operators to expedite incoming calls more quickly and with greater accuracy. Reducing your operators’ time on each call by even a few seconds can translate to major cost savings, while increasing call transfer accuracy is certain to improve customer service and satisfaction. [benefits]
IntelliDESK Featured Components
– Do-Not-Disturb
– Multi-Location Directory and Call Handling
– OnCall
– Operator Notes
– Transaction Logs
– Wake-up Calls
IntelliDESK by Industry
Healthcare
Hospitality
IntelliDESK Case Studies
IntelliDESK Brochure 
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