How it Works
When a call is forwarded from an office to the operators, a messaging screen automatically pops or may be manually popped according to pre-defined settings.
The operator can view status and preferences of the office and retrieve previously taken messages or take a new message for the office using a customized messaging template.
After saving the message, the operator chooses the method(s) of message delivery defined by the office.
Messages are stored indefinitely and can be easily viewed.
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