How it works

Operators view the schedule from the IntelliDESK console using a single keystroke.

From the OnCall screen, operators can view and individual’s preferences, status, pager information, and detailed contact information. 

Using the IntelliDESK console, operators easily contact the on call individual in the preferred manner.

Authorized users of WebSERVICES OnCall can view an individual’s preferences, status, pager information, and detailed contact information.

Using the easy-to-navigate site, users can easily contact the on call individual in the preferred manner.

Authorized users can add/update/delete schedules via WebSERVICES OnCall.

Call order, Role, and Notes fields ensure that all users know the proper protocol when contacting the on call personnel.

As changes are made to the schedule or when personnel is contacted, individual transactions are created in the your system logs.