IntelliDESK/Paging: Benefits

Ensures reliability by providing automatic failover for uninterrupted connection to paging vendor.

Improves customer service by reducing the amount of time users spend on each page.

Delivers access to paging and text messaging for your entire organization.

Supports delivery of pages to cell phones, wireless units, and PDAs.

Utilizes paging masks to pre-fill page requests and minimize operator typing.

Increases accountability by logging all pages automatically with date/time, status and completion information.

Ensures the correct people are paged for on-call, messaging, and emergencies.

Enables simple pager reassignment.

Supports all major paging protocols including TAP, TNPP, SMTP, SNPP, WCTP and SMPP/SMS.

Processes pages through both in-house and off-site paging systems via modem, direct connection, leased line or Internet.



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