Automatically inform incoming callers of the direct dial number associated with their requested extension with SDC’s Voice Assisted Transfer

To help callers reach their party more quickly in the future, operators often take extra time to supply the direct dial number of the requested extension. Using Voice Assisted Transfer, operators can immediately transfer the call and still ensure the caller receives the direct dial number. When the call is transferred, a pre-recorded message delivers the direct dial number before connecting the caller to desired destination.

benefits | how it works