The Total Call Handling Solution

Comprised of SDC's IntelliDESK PC-based Console, IntelliSPEECH Intelligent Virtual Agent, WebSERVICES Web-based Directory, and IPServices IP-based Directory, SDC's suite of superior call-handling technologies combine to create the total call handling solution for any small, medium or large organization.

Sharing a single comprehensive database, these applications can be used as stand-alone solutions, or in concert to create an efficient, state-of-the-art communications tool for employees and customers alike.

SDC Comprehensive Database
For more than 20 years, SDC has been providing a wide range of integrated applications that facilitate vital communications within organizations of all types. At the heart of these applications is the robust SDC Comprehensive Database, a safe storage center for critical directory information, on-call schedules and emergency procedures. Using a single database ensures that everyone, be it your operators, your staff, or your customers, accesses the same information at any given time. It also guarantees that all content updates are immediately incorporated into your system and instantly recognized by the IntelliDESK PC-based Console, IntelliSPEECH Intelligent Virtual Agent, WebSERVICES Web-based Directory, IPSERVICES IP-based Directory, and Emergency Notification System (ENS). [benefits]